Botspell
ContactKamil Kaderbay
kamil@botspell.com +33 6 46 11 35 02
Description
Botspell creates multi-channel chatbots for all event and tourism professionals to meet the challenges of customer satisfaction, cultural mediation and customer acquisition.
Use Case
Chatbots for visitors :
- Answer all questions 24/7 (timetables, ticket sales, refunds, bugs...),
- Inform your visitors and facilitate access to your information,
- Help your visitors to find the right tools to prepare their visits,
- Identify new recurring requests and get more feedback,
- Qualify your leads,
- Engage your audience,
Informations
Number of employees: 8
Date of creation: 15/04/2018
Business abroad: UK
Interview
BotSpell has considerably reduced the time spent by teams answering recurring questions from visitors and exhibitors while increasing satisfaction rates.
Lorena - Communications Manager, Paris Retail Week