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Botspell

Contact

Kamil Kaderbay

kamil@botspell.com +33 6 46 11 35 02

Description

Botspell creates multi-channel chatbots for all event and tourism professionals to meet the challenges of customer satisfaction, cultural mediation and customer acquisition.

Use Case

Chatbots for visitors :

  • Answer all questions 24/7 (timetables, ticket sales, refunds, bugs...),
  • Inform your visitors and facilitate access to your information,
  • Help your visitors to find the right tools to prepare their visits,
  • Identify new recurring requests and get more feedback,
  • Qualify your leads,
  • Engage your audience,

Informations

Number of employees: 8
Date of creation: 15/04/2018
Business abroad: UK

Interview

BotSpell has considerably reduced the time spent by teams answering recurring questions from visitors and exhibitors while increasing satisfaction rates.
Lorena - Communications Manager, Paris Retail Week

References